Question

DNS_PROBE_FINISHED_NXDOMAIN

Posted on June 1, 2021
DNS
Asked by Gabriel

Hi everyone,

is there some (un)planned network maintainance today or someone facing the same problem?

Trying to access my website I just receive DNS_PROBE_FINISHED_NXDOMAIN and also trying to ssh by the hostname, unfortunately no success.

Thanks in advance!

Kind regards

Gabriel

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Bobby Iliev

Site Moderator

• June 1, 2021

Accepted Answer

Hi there @gabrielbrde,

I just checked the status page and I did not see any reported incidents as of the time being.

Do you get any DNS entries back if you try to do a DNS lookup using this tool here:

https://www.digitalocean.com/community/tools/dns

If you are not getting any DNS entries back, I could suggest running a whois check for your domain name and make sure that the domain is not with status onHold and also that it has not expired.

If all the settings are correct, but you are still seeing the problem, and if you are using the DigitalOcean nameservers, then I could suggest getting in touch with the DigitalOcean support team.

Let me know how it goes! Regards, Bobby