Question

My App and Page could not be served

Hi,

I am new to deploy app on cloud. I followed the deployment steps and set some environment variables to run my first app. The App overview page shows the status “Avaiable”, RAM 9% and CPU 3%. Both Deployment Log and Runtime Log shows the app started normally.

However, Error is encountered if accessing the page with message

“We encountered an error when trying to load your application and your page could not be served. Check the logs for your application in the App Platform dashboard.”

The generated public URL is below. It would be helpful if you can give me some direction to fix the issue.

https://gtmx-api-9cipb.ondigitalocean.app/

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Bobby Iliev

Site Moderator

• November 1, 2024

Hi there,

This does not look like a resource related issue. And it should not be a problem that your application is running on port 443.

The error that you are getting when visiting the public URL indicates that something is wrong with the application itself, can you please check the logs for your application in the App Platform dashboard?

Feel free to share the logs here so we can try to advise you further.

Best,

Bobby