Hi,
My website and my hosting web was error 500. I tried to solve by upgrade my storage seem like my storage usage quite high. Thus, I tried my solution but im stuck including using terminal agent cloud but it appear error all configured authenticator method. if you have same this issue, please share with me the solution and the step I can do to solve this issue. Thank you.
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Heya,
The best way to solve any issue is to first check the error logs of either your Application or your Server. Depending on the error you are receiving. Without that concrete error message you are just trying to blindly hit the exact issue.
To check your Plesk and web server error logs for detailed information:
Hey,
The 500 error is just a generic error and you should check your logs to see what the actual problem causing that error is.
To check your Plesk and web server error logs for detailed information:
Look for specific errors, such as database connection failures or permission issues. Feel free to share the error logs here for further assistance.
Regarding the disk usage, since you suspect storage usage is high, log in to your server via SSH and check disk usage:
If the disk is full, clear unnecessary files or logs:
For Plesk, you can also check
/var/www/vhosts/
for website files and remove unused ones.On another note, make sure all required Plesk services are running:
If any services are stopped, restart them:
If storage has been cleared and services are restarted but the issue persists, reboot the server from your DigitalOcean control panel or terminal:
And lastly, you can try using the Plesk repair utility to fix common issues:
Let me know how it goes!
- Bobby