Be thankful to god that no problem should ever arise in your journey with DO. Because when there is an issue, DO as bad as any other hosting in the market.
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We are more than willing to help you with whatever issue you may be encountering but you won’t get much accomplished on this community forum without providing any details of the issue. If you had a poor experience with our customer support team please share the ticket number so we can bring it to the attention of the Support management team for review.
Is it long enough 30 min of waiting in order to get at least a “Hello” from CS? Or should I wait more? : )
Your service and support team are very bad exp in my carrier. droplet has been out of networking. we try to solve many times created 10 tickets but did not receive any reply and solution. this is my production server.