Company reserves the right to recoup from Customers the full cost of repairing or replacing any hardware underlying the Services (including but not limited to the GPUs) to the extent damaged by Customer.
Customer understands that certain Services like the Baremetal offerings are considered infrastructure as a service (“IaaS”). While the Company is responsible for the security of the infrastructure Company’s offerings are hosted on, the Customer is ultimately responsible for securing the data stored on the IaaS offerings. Which includes but is not limited to Customer being responsible for security incident response services for compromises of the customer’s systems running on the IaaS offerings.
Customer will not make modifications to the hardware underlying the Services without the prior written approval of the Company. The following is a non-exhaustive list of prohibited modifications:
Modifications via the intelligent platform management interface, the baseboard management controller, or tools intended to modify the same
Modifications or updates to the firmware interface
Loading modified firmware onto GPU cards
Modifying the Non-Volatile Memory Express drive settings
Running certain activities on or modifying the operating systems underlying the Services is prohibited. Customers will not run certain activities on or make modifications to the operating systems underlying the Services without the prior written approval of Company. The following is a non-exhaustive list of prohibited activities:
Running any SMTP services
Disabling auditd or modifying, overriding or interfering with the auditd rules
Configuring password-based SSH (Customers must use SSH key or certificate-based authentication)
Blocking the export of audit logs to our audited infranode collectors