Question

do-agent has stopped working, can anyone help me get it monitoring correctly?

Posted on June 9, 2017
Ubuntu 16.04 Getting Started DigitalOcean
Asked by 243261243130244756326764694178

The digital ocean agent has been working correctly for sometime but recently I have veen receiving the the message “Not receiving metric data” when I look at the Graph section of my droplet.

My droplet has only a simple NodeJS site with an Nginx proxy and a single static site.

UFW is enabled with all outgoing allowed and 80, 443 and SSH incoming allowed.

Could the firewall be blocking the do-agent from reporting metrics?
Could the Nginx usage of 80 and 443 be interfering with the do-agent?

Any suggestions would be welcomed.

Thanks.

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243261243130244756326764694178 • June 9, 2017

Accepted Answer

I raised a ticket:

Response as follows:

Our engineers are currently investigating a known issue with monitoring and will hopefully have this resolved shortly. We will update you in this ticket as soon as more information becomes available. 

Please let us know if there is anything else we can help with in the meantime.

At least I know it’s not my setup.

Stefan Dulgheriu • July 9, 2019

I think i have the same problem because i had installed the new metric before removing the previous version

pinlapmedia • November 23, 2018

I am facing this problem someone helps me?

Not receiving metric data. Last working 5 hours ago