Question

I can not log into my digitalocean ubuntu server

I configured my digitalocean ubuntu server from MacOS catalina. At that time I used SSH key authentication and disabled password authentication feature.I was able to access to the server by typing ssh username@ip. Then I have upgraded my system to MacOS Big Sur. And now I can’t login to the server either using ssh root@ip or ssh username@ip.It shows the same error in both cases (** Permission denied (publickey).**) Now, what should I do? Please, help someone.


Submit an answer


This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

alexdo
Site Moderator
Site Moderator badge
April 3, 2021
Accepted Answer

Hello there,

You can check our article on How to Upload an SSH Public Key to an Existing Droplet

https://www.digitalocean.com/docs/droplets/how-to/add-ssh-keys/to-existing-droplet/

You can access the droplet from the DigitalOcean console and then temporary enable the PasswordAuthentication on your droplet and access the droplet with a password to upload the ssh-key.

If you haven’t created new pair of keys you’ll need to do that first.

You can enable PasswordAuthentication for your Droplet by modifying your /etc/ssh/sshd_config file. Once set to Yes restart the SSH service and connect via an SSH client for a more stable connection. You can then modify your ~/.ssh/authorized_keys file to add the appropriate public key.

This change can be made from the DigitalOcean’s console. If you’re having issues accessing the console you can then reach to our amazing support team that can help you further with this.

To enable the PasswordAuthentication follow these steps:

  1. Login to the console on the DigitalOcean website.
  2. Type sudo nano /etc/ssh/sshd_config
  3. Change PasswordAuthentication from “no” to “yes” and save the file
  4. Open a terminal on your computer and type ssh username@[hostname or IP address] or if on a Windows box use PuTTY for password login making sure authentication parameters aren’t pointing to a private key
  5. Login with a password
  6. Type sudo nano ~/.ssh/authorized_keys
  7. Paste public key text here and save the file
  8. Type sudo nano /etc/ssh/sshd_config
  9. Change PasswordAuthentication from “yes” to “no” and save the file
  10. Log out and attempt to log back in (if using PuTTY make sure you set up auth parameters to point to your private key)

You can then upload the key using this command:

ssh-copy-id -i ~/.ssh/mykey user@droplet

Hope that this helps! Regards, Alex

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Become a contributor for community

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

DigitalOcean Documentation

Full documentation for every DigitalOcean product.

Resources for startups and SMBs

The Wave has everything you need to know about building a business, from raising funding to marketing your product.

Get our newsletter

Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.

New accounts only. By submitting your email you agree to our Privacy Policy

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.