Question

Not able to connect to Filezilla with my password

Posted on January 18, 2017
DigitalOcean
Asked by alexlee7296

Hi! I understand that logging into FileZilla is with these credentials:

Host: sftp://Your_IP User: root (or your username) Password: Your password

For my password, I just reset it and the new password is in my email However when I tried logging into FileZilla with these 3 options, I am not able to

Previously I was able to figure this out, but my computer restarted and now I forgot the steps and the credentials to login (That’s why I reset my password)

I tried “Quickconnect” saved option but the error: fzsftp could not be started Error: Could not connect to server

Anyone have any ideas how to get my credential so I can login?

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Jonathan Tittle • January 18, 2017

Accepted Answer

@alexlee7296

When connecting to your Droplet using SFTP, you simply need to use the SFTP option instead of FTP. Also, instead of using sftp://DROPLET_IP, only use the IP with root as the username and then your root password.

Shahid Pasha • January 17, 2018

Waiting to retry… Status: Connecting to 159.65.47.210… Response: fzSftp started, protocol_version=8 Command: open “root@159.65.47.210” 22 Command: Trust new Hostkey: Once Error: Disconnected: No supported authentication methods available (server sent: publickey) Error: Could not connect to server

Jonathan Tittle • January 18, 2017

@alexlee7296

Are you using 22 as the port when attempting to connect and are you using the SFTP method instead of FTP?