Question
Unable to access domain
- Posted on April 12, 2023
- Getting StartedNetworking
Asked by c192c94f47c94c6ba05e406fc302cf
I’m attempting to set up a discourse droplet.
I went through the steps of changing dns records and nameservers on name.com for my domain poetrynear.me. I copied and pasted everything from the instructions. I am using name.com for the domain and sendgrid for smtp email. At some point I was able to access the console and recieved the “successful install” message in the console. I closed it, typed in www.poetrynear.me in my browser and nothing. I cannot access the website, or the droplet, or the discourse admin page.
This is my first time using this technology and it’s just a little frustrating.
Can someone please let me know what I am doing wrong, if anything. Should I just delete the droplet altogether and start over?
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Hi there,
It seems like you’ve managed to fix the problem already. It sounds like that the problem was caused due to DNS caching, keep in mind that once you make a DNS change it can take up to 24 hours for the DNS cache to clear over the Globe before you could see the new records.
If your
wwwversion is still not working, make sure to add a CNAME DNS record for thewwwversion to point to your main domain name.Hope that this helps!
Best,
Bobby
Hello @c192c94f47c94c6ba05e406fc302cf
The domain name is resolving tested from here and the site is loading. Can you confirm if the issue is still present from your side?
Have in mind that DNS changes always take some time in order to update. You can always use our DNS lookup tool to check if the settings are correct
https://www.digitalocean.com/community/tools/dns
Regards