Question

Wordpress website loading in IOS but not loading for Andriod

Posted on June 23, 2024
Droplets
Asked by 34e6e8ff17a046a98dbc7d404c7a37

My wordpress website shows and error msg err_refused connection when i try to open it on andriod device . it is working properly on my laptop and ios mobile

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alexdo

Site Moderator

• June 27, 2024

Heya, @34e6e8ff17a046a98dbc7d404c7a37

Things like that can occur during development. What I can suggest is to clear the browsing data on your android device and if possible to clear the DNS cache.

Another option will be to load the site in incognito mode in the browser or use an alternative one to check if the issue persist.

Regards

KFSys

Site Moderator

• June 25, 2024

Heya,

The error you’ve mentioned is a generic one and it shouldn’t be connected to an Android device. Try to access the website from another network using the Androind device and see if you are having the same issues.

It’s possible the IP address is blocked on your Droplet/App and thus preventing you from loading the website.

Bobby Iliev

Site Moderator

• June 24, 2024

Hi there,

I believe that the error that you are seeing is not really specific to Android devices but is a generic network issue.

There are a few things that you could check here:

Try accessing the site using different networks on your Android device (e.g., mobile data vs. Wi-Fi).
Check if the issue persists on multiple Android devices.
Clear the cache and cookies of your Android browser.
Try accessing the site using different browsers on your Android device.
If you’ve recently made DNS changes, it might take time to propagate fully. Wait 24-48 hours and try again.

Also, review your firewall settings and any security plugins on your WordPress site. Some plugins like WordFence could be blocking connections from Android devices.

Let me know how it goes!

- Bobby