[OTRS](https://community.otrs.com/) (Open source Ticket Request System) is a help desk and IT service management system. It provides a single point of contact for users, customers, IT personnel, IT services, and any external organizations. In this tutorial, you will install OTRS Community Edition on your server and set up a simple help desk system. Choose your operating system to begin.
How To Set Up a Help Desk System with OTRS on CentOS 7
How To Set Up a Help Desk System with OTRS on Ubuntu 18.04